If the Internet Explorer freezes or stops working while you are trying to view/download the PDF files, you can follow the below steps to resolve this issue.
- You need to close the Internet Explorer which is not responding.
- Open Adobe Acrobat or Reader.
- Click on EDIT Tab and select Preferences.
- On the Preferences window, select Internet on the left
- Uncheck “Display PDF in Browser” and click OK.
- Restart Internet Explorer.